Is there a hole on the side of the 14K gold-plated pin brush?

Hello! This is Catherine from NENE’s store.

Thank you so much for always using SHARR. ✨

Today, we’d like to share an important note about a question we occasionally receive from our customers.

“Is one of the pins missing?”

When looking at the pin brush side of SHARR, some customers may notice that it appears as though one pin is missing.

First of all, please rest assured that this is not a defect.

It is an intentional design feature called an “air hole.”

SHARR intentionally has one spot without a pin.

This is not a defect—it is a design feature called an air hole.

Q. Why does SHARR have an air hole?

A. The cushioned base of the brush is not simply made to feel soft.

To provide:

✔ Just the right amount of flexibility
✔ A gentle feel against the skin
✔ Less stress on your dog or cat

…the air inside the cushion needs a place to escape.

Thanks to this air-hole design:

✨ The cushion naturally sinks when pressed
✨ It feels gentler against the skin
✨ It helps enhance the massage-like effect

Why SHARR is a brush pets are less likely to resist

Many dogs and cats dislike brushing because of:

👉 Pain from tugging
👉 Stimulation that feels too harsh or firm

SHARR is designed to maximize cushioning through its air-hole structure, aiming to make brushing feel not “painful,” but “pleasant.”

Please feel free to use it with confidence. 🌿

This feature is also explained on:

• The product page in our online store
• The instruction leaflet included with your order

Lastly, SHARR is more than just a brush for grooming fur.

It is a brush designed to create moments of comfort and relaxation.

We hope every moment with your beloved family member becomes even more gentle and enjoyable. ✨

This was Catherine from NENE’s store!